5asec UAE 2.6.5

The 5àsec UAE Mobile App enables customers to access 50 years of Textile Care Expertise directly from their smartphones.

Stores located in Dubai Marina, Jumeirah, and DIFC provide customers with expert Textile Care services supported by extensive industry knowledge and technical proficiency.

The 5àsec Mobile store complements our omnichannel services, offering convenient features such as a fast and user-friendly ordering process, fully customizable orders, in-built item photo feature for notes, real-time order tracking with updates, multiple payment options, and various drop-off choices including home, office, building reception, or pick up from our store.

At 5àsec UAE, laundry, dry cleaning, shoe care, and bag care services are conducted in the in-store stain labs to ensure high-quality results. The services are characterized by industry-leading washing and cleaning techniques unique to 5àsec, 50 years of expertise across 33 countries, efficient item tracking and logistics for accountability, fast reliable service with next-day delivery at no extra cost, and comprehensive omni-channel customer support through in-store assistance, live chat, WhatsApp, phone, email, or social media.

Caring for the environment is a top priority at 5àsec UAE. The services offer sustainable and eco-friendly dry cleaning and laundry solutions using harm-free chemicals for both employees and items. The processes consume 30% less water and energy compared to industry standards and are entirely perchloroethylene and phosphate-free. Additionally, the products used are EcoLab (EU) certified.